We are looking for team players with a hands-on approach to provide excellent customer service to our users. This includes the ability to train groups or individuals with varying technical skills.

As an ICT Technician you will undertake first-line fault diagnosis and carry out routine monitoring and maintenance of all ICT systems and hardware.  You must be able to work in a logical and methodical manner, particularly when problem solving and be able to learn new products independently.

The successful candidate will have a good all round knowledge of hardware and software and be able to communicate with staff with varying ICT expertise. Previous experience of carrying out a support role and demonstrating good levels of customer service would be an advantage.

The ICT Technician position includes the following benefits:

• Additional payment for Standby Duties
• Local Government Pension Scheme
• Flexible Working Hours Scheme
• Paycare Healthcare Benefits Plan
• Childcare Vouchers
• Occupational Health Services

Closing date for applications is 1000 hours on 18 April 2017

Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.